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FAQ
Frequently Asked Questions
Do you drop off passengers anywhere in the UK?
Yes we do drop off passengers all over the UK
Do you provide airport to airport transfers?
A. We do airport transfers and local journeys as well.
What type of vehicles do you offer?
We have a selection of vehicles to suit your requirement: Saloon cars, Estate cars, Executive cars, Mercedez Vito 8 seater, Mercedez V class.
Can I cancel my booking?
You can cancel your booking up to 24 hours prior to the pick time for further information you can check our terms and conditions.
Where is our company located?
We are located 5 miles away from Manchester Airport
How do we confirm the Booking?
We will review your request and send you an email confirmation
Are you a licensed minicab/airport transfer company?
We are fully licensed by the local council.
Is your service available day and night?
We are available 365 days 7 days a week 24 hours.
Are your prices fixed?
All of our prices are fixed unless there is any diversion.
Will I incur any extra charges if my plane is delayed or canceled by the airline?
We will track your flight and dispatch a driver accordingly or if the flight is canceled we will refund your money.
What happens after I have made an online booking?
You will get a confirmation and if you believe after you have made the booking you need to amend it you can contact us through what's app or phone we will be happy to help. If you are happy with the booking we will allocate your booking to one of our drivers once they accept you will get their details through your email.
We have children traveling with us, can you provide child/infant seats?
Yes. Please tell us the ages of the children and we can provide the child seats at the cost of £13 each.
How do I find my driver at the airport?
When you have collected your luggage you can contact our driver he/she will direct you to the convenient pickup place in the car park.
What do I do if I can't locate my driver?
Please call us on 07538430244 or from overseas at +447538430244 and our admin team will help you find your driver in the airport terminal.
How do I pay for my taxi?
We only accept credit and debit card payments via our website or if it's over the phone we can send a payment link once it's paid by the client we can process the booking. Also, you can do a bank transfer
How do I pay for my taxi?
We only accept credit and debit card payments via our website or if it's over the phone we can send a payment link once it's paid by the client we can process the booking. Also, you can do a bank transfer
What happens if I forget my belongings in your car?
You can contact your driver directly or you can contact us immediately we can instruct our driver to inspect the vehicle if the item is found you can pick it up from our office or the driver can drop it off at extra charge. If it's too far we can post it but all the charges the client will have to pay and we are not responsible for any loss
Do you charge per person, or per vehicle?
All of our airport transfer fares are calculated per vehicle. The cost of operating one of our private hire vehicles does not noticeably change whether there is a single passenger or half-a-dozen. Naturally, if we are picking up people from multiple sites, there will be a slight increase in the fare as the driver will be making the distance between each pickup spot before taking all passengers to the airport.
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